Last updated: May 2026

Introduction

Bala G Pet Clinic ("we", "our", or "us") is committed to protecting the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information that you provide directly, including:

Name, email address, and phone number (when booking appointments or contacting us)
Pet information (name, type, medical history) for veterinary services
Payment information for purchases and services
Communication preferences

How We Use Your Information

We use the collected information to:

Provide and manage veterinary services and appointments
Process orders from our pet shop
Send appointment reminders and follow-up communications
Improve our services and website experience
Respond to inquiries and provide support

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for data processing

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@balagpetclinic.com.